Passenger Reception Agent

Performs meet and greet, embarkation and disembarkation activities in a professional manner ensuring that passengers’ initial contact with the cruise line representatives is a positive experience.

Cruise Line Representative

Engaging in the embarkation and disembarkation of the cruise ships, which consists of computerized check-in and customer service. Responsible for meeting and greeting arriving cruise line passengers and transferring them to their destinations, including various hotels, airports, and ships.


1. Grade E/Level 2 or above with 5 subjects including English, Chinese and Mathematics at HKCEE/HKDSE or equivalent

2. Capable of working independently and work under pressure

3. Good communication skills and customer-friendly

4. Good command of both written & spoken English and Chinese, including Mandarin

5. Willing to work on shifts & overtime

Work Location

1. Kaitak Cruise Terminal or

2. Ocean Terminal or

3. Other terminals in Hong Kong

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